Logistics Coordinator: Fleet Dispatch & KPI Performance

NFI Industries; Ruther Glen (VA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid Time Off

Paid Parental Leave

Wellness Program

Life Insurance

Job summary

NFI Industries is seeking a Logistics Coordinator for its Virginia operations to oversee the Dedicated Fleet, coordinate drivers, and support the Project Manager with daily tasks.

You will handle load planning, scheduling, dispatch, data entry in TMW, invoicing coordination, and KPI reporting while ensuring safety policies are followed. The role offers an hourly base rate and comprehensive benefits.

Qualifications

• Minimum 2-3 years experience in logistics and/or transportation.
• Strong computer applications experience including MS Office and TMW.
• Excellent customer service, problem solving, communication and decision making skills.
• Excellent oral and written communication skills.
• Ability to work efficiently and multitask.

Responsibilities

• Maintains positive and encouraging working relations with all drivers.
• Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer).
• Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources.
• Coordinates daily data entry into NFI’s proprietary order-management-system, TMW.
• Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices.
• Ensures accurate and timely completion of daily and weekly tasks.
• Provides weekly KPI/performance data reports to both internal and external parties.
• Coordinates daily on scheduling truck and trailer maintenance.
• Works with safety department on DriveCam, driver compliance and HOS issues.
• Assists Project Manager with implementing NFI’s Safety, Security and Labor policies.
• Assists and provides coverage throughout departments during vacations, holidays if necessary.
• Manages and maintains driver payroll.
• Audits and approves driver expense reports.
• Provides assistance to Project Manager wherever needed.

Skills

Customer service

Problem solving

Communication

Multitasking

Time management

Tools

TMW

MS Office

Job description

NFI Industries is seeking a Logistics Coordinator for its Virginia operations to oversee the Dedicated Fleet, coordinate drivers, and support the Project Manager with daily tasks.

You will handle load planning, scheduling, dispatch, data entry in TMW, invoicing coordination, and KPI reporting while ensuring safety policies are followed. The role offers an hourly base rate and comprehensive benefits.