Lobby Concierge & Security Attendant

FirstService Residential; King of Prussia (PA); On-site; USD 18,000 - 21,000; Part time

Job summary

FirstService Residential is seeking a Part-Time Lobby Attendant to deliver excellent customer service, greet residents, and manage guest check-in and access control. The role involves monitoring security systems and maintaining logs, with light administrative duties in Word and Excel.

Candidates should be able to stand for long periods, lift 30–50 lbs, and perform tasks across general concierge duties while ensuring a safe, secure building environment.

Qualifications

• Experience delivering exceptional customer service.
• Ability to manage multiple priorities.
• Proficient with Microsoft Word and Excel; Outlook familiarity.
• Strong written and verbal communication skills.

Responsibilities

• Provides exceptional customer service.
• Meets and greets residents; checks guests and service providers in/out.
• Explains and follows emergency procedures; monitors security systems; maintains logs and forms.
• Assists with concierge tasks and basic clerical work in Word and Excel.

Skills

Customer service

Communication

Time management

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Info systems hardware/software

Job description

FirstService Residential is seeking a Part-Time Lobby Attendant to deliver excellent customer service, greet residents, and manage guest check-in and access control. The role involves monitoring security systems and maintaining logs, with light administrative duties in Word and Excel.

Candidates should be able to stand for long periods, lift 30–50 lbs, and perform tasks across general concierge duties while ensuring a safe, secure building environment.