Loans Collections Specialist

U.S. Bank; Atlanta (GA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance (basic and optional)

Disability insurance (short-term and 


401(k) plan

Paid vacation

Paid holidays

Job summary

U.S. Bank is seeking a diligent collections specialist to collect payments on delinquent accounts by reviewing documentation, contacting customers, and arranging repayment plans. The role requires 2–3 years in collections or customer service, attention to policy and customer relations.

Start date is January 11, 2027, with a 4-week training and schedule aligned to Central Time. Initial onboarding emphasizes compliance and effective communication as you work Mon-Sat across shifts, with potential

Qualifications

• Two to three years of experience in collections and/or customer service activities.
• Strong communication and organizational skills.

Responsibilities

• Collects payment on assigned delinquent accounts by reviewing documentation, contacting customers/clients by telephone and/or written correspondence and arranging repayment schedules.

Skills

Collections experience

Customer service

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a diligent collections specialist to collect payments on delinquent accounts by reviewing documentation, contacting customers, and arranging repayment plans. The role requires 2–3 years in collections or customer service, attention to policy and customer relations.

Start date is January 11, 2027, with a 4-week training and schedule aligned to Central Time. Initial onboarding emphasizes compliance and effective communication as you work Mon-Sat across shifts, with potential