Delinquency Recovery & Collections Specialist

Central Bank; Jefferson City (MO); On-site; USD 40,000 - 55,000; Full time

Job summary

Central Bank is seeking a collections-focused professional to maintain knowledge of policies and procedures and work closely with loan officers to pursue delinquent accounts. The role involves retrieving delinquency reports and making initial contact with customers to pursue collections in accordance with policy.

Responsibilities include applying established collection practices, documenting actions, and coordinating with internal teams to ensure compliant and effective recovery efforts.

Responsibilities

• Maintain knowledge of collection policies, manuals, and the legalities that apply to collections.
• Collaborate with loan officers for collection purposes.
• Retrieve delinquency reports and initiate contact with delinquent loan customers via telephone, letter, or face-to-face as appropriate.

Job description

Central Bank is seeking a collections-focused professional to maintain knowledge of policies and procedures and work closely with loan officers to pursue delinquent accounts. The role involves retrieving delinquency reports and making initial contact with customers to pursue collections in accordance with policy.

Responsibilities include applying established collection practices, documenting actions, and coordinating with internal teams to ensure compliant and effective recovery efforts.