Delinquency Collections Specialist

U.S. Bank; Hartford (CT); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Basic term and optional term life 보험?

Short-term and long-term disability

Pregnancy disability and parentalLeave

401(k) and employer-funded retirement 

Paid vacation

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals

Job summary

U.S. Bank is seeking a Collections Specialist to collect payments on delinquent accounts by reviewing documents and contacting customers by phone or mail to arrange repayment plans.

Position requires a high school diploma and 2–3 years in collections or customer service; knowledge of debt collection laws and strong communication skills are preferred. Training lasts 4 weeks; schedule includes Monday–Saturday with varied Central Time hours.

Qualifications

• High school diploma or equivalent.
• Two to three years of experience in collections or customer service.
• Knowledge of loan collection policies and procedures, fair debt collection practices, and related laws.

Responsibilities

• Collects payment on assigned delinquent accounts by reviewing documentation, contacting customers/clients by telephone and/or written correspondence and arranging repayment schedules.

Skills

Loan collection policies

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Collections Specialist to collect payments on delinquent accounts by reviewing documents and contacting customers by phone or mail to arrange repayment plans.

Position requires a high school diploma and 2–3 years in collections or customer service; knowledge of debt collection laws and strong communication skills are preferred. Training lasts 4 weeks; schedule includes Monday–Saturday with varied Central Time hours.