Delinquency Collections Specialist

U.S. Bank; Seattle (WA); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

403(b) retirement plan

Paid vacation

Job summary

U.S. Bank is hiring for a collections-focused role in Seattle. You will collect payments on delinquent accounts, contact customers by phone or written correspondence, and arrange repayment schedules to minimize loss to the bank. This position emphasizes strong customer service and adherence to policies.

Expect a schedule including weekends and 12pm-9pm shifts with training and start date in January 2027. Benefits and E-Verify compliance information are provided in the posting.

Qualifications

• High school diploma or equivalent is required.
• Two to three years of experience in collections and/or customer service activities.

Responsibilities

• Collect payments on delinquent accounts by reviewing documentation and contacting customers by phone or written correspondence.
• Arrange repayment schedules to minimize loss to the organization.
• Review documentation and ensure compliance with policies and applicable laws.

Skills

Customer service

Communication

Attention to detail

Problem solving

Education

High school diploma or equivalent

Job description

U.S. Bank is hiring for a collections-focused role in Seattle. You will collect payments on delinquent accounts, contact customers by phone or written correspondence, and arrange repayment schedules to minimize loss to the bank. This position emphasizes strong customer service and adherence to policies.

Expect a schedule including weekends and 12pm-9pm shifts with training and start date in January 2027. Benefits and E-Verify compliance information are provided in the posting.