Loan Solutions Specialist - Customer Service

Friendsofkerhonkson; Texas; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Holidays

Performance bonuses

Job summary

Tower Loan is seeking an on-site Customer Service Representative in Texas. You will deliver exceptional service, build relationships, and promote suitable financial solutions to customers in a fast-paced environment.

Responsibilities include processing payments, balancing cash drawers, and handling branch administrative tasks while driving loan production. The role offers competitive pay, incentives, and a strong promote-from-within culture with comprehensive health and retirement benefits.

Qualifications

• High School Diploma or GED required.
• Valid driver's license and reliable vehicle.
• Customer service experience preferred.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative tasks such as mail, filing, and supplies.
• Process loan applications and collect payments due.
• Perform all other duties as assigned.

Skills

Cash Handling

Sales

Customer Service

Education

High School Diploma or GED

Job description

Tower Loan is seeking an on-site Customer Service Representative in Texas. You will deliver exceptional service, build relationships, and promote suitable financial solutions to customers in a fast-paced environment.

Responsibilities include processing payments, balancing cash drawers, and handling branch administrative tasks while driving loan production. The role offers competitive pay, incentives, and a strong promote-from-within culture with comprehensive health and retirement benefits.