Customer Service & Loan Solutions Specialist

Tower Loan; College Station (TX); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Health and Wellness Benefits

401(k) Match

Paid Time Off

Paid Holidays

Annual Raises and Bonuses

Monthly Incentives

Employee Referral Bonuses

Community Involvement

Job summary

Tower Loan in Texas is seeking a Customer Service Representative (CSR) to deliver exceptional service, build lasting customer relationships, and promote suitable financial solutions. This full-time role offers training and advancement opportunities in a fast-paced, people-focused environment.

You will handle payments, balance cash, assist with loan applications, and support branch operations according to our standards.

Qualifications

• High School Diploma or GED is required.
• Must have a valid driver’s license and reliable vehicle.
• Preferred: cash handling, sales, or customer service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing and deposits.
• Execute office administrative tasks, including mail, filing, and purchasing supplies.
• Process loan applications and collect payments due.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Sales

Education

High School Diploma or GED

Job description

Tower Loan in Texas is seeking a Customer Service Representative (CSR) to deliver exceptional service, build lasting customer relationships, and promote suitable financial solutions. This full-time role offers training and advancement opportunities in a fast-paced, people-focused environment.

You will handle payments, balance cash, assist with loan applications, and support branch operations according to our standards.