Customer Service & Loan Solutions Specialist

Tower Loan; Burleson (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health and Well-Being Options

Up to 3% 401(k) Match

Paid Time Off (16 days per year)

Paid Holidays

Annual Raises and Bonuses

Monthly Incentive Bonuses

Charitable Campaign Participation

Job summary

Tower Loan is hiring a Customer Service Representative (CSR) on-site in Texas. You will deliver exceptional service, build customer relationships, and help clients find appropriate financial solutions while supporting day-to-day branch operations.

The role includes payments processing, loan applications, and driving loan production in a fast-paced environment with strong training and advancement opportunities.

Qualifications

• High School Diploma or GED is required.
• Experience in cash handling, sales, or customer service preferred.
• Must have a valid driver’s license and reliable vehicle.

Responsibilities

• Cultivate customer relationships and promote financial solutions.
• Receive and process payments in customer accounts.
• Market to customers to drive loan production.
• Maintain cash drawers and deposits; balance and reconcile.
• Handle office tasks: mail, filing, supplies.
• Process loan applications and collect payments.

Skills

Customer service

Cash handling

Sales

Relationship building

Education

High School Diploma or GED

Job description

Tower Loan is hiring a Customer Service Representative (CSR) on-site in Texas. You will deliver exceptional service, build customer relationships, and help clients find appropriate financial solutions while supporting day-to-day branch operations.

The role includes payments processing, loan applications, and driving loan production in a fast-paced environment with strong training and advancement opportunities.