Customer Care & Financial Solutions Specialist

Tower Loan of Mississippi, LLC; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Paid holidays

Bonuses

Job summary

Tower Loan is hiring a Customer Service Representative in on-site Austin, TX. You will deliver exceptional service, assist customers with financial solutions, process payments, and contribute to loan production in a fast-paced branch environment.

The role emphasizes relationship-building, cash handling, and daily office tasks, with opportunities for growth into leadership positions. Competitive pay and benefits accompany this full-time position.

Qualifications

• High School Diploma or GED required.
• Preferred Cash Handling, Sales, or Customer Service experience.

Responsibilities

• Cultivate strong customer relationships by offering excellent service and promoting financial solutions.
• Receive and process payments in customer accounts.
• Market to current, former, and potential customers to drive loan production.
• Maintain and secure cash drawers and accounting activities, including balancing deposits.

Skills

Cash Handling

Sales

Customer Service

Education

High School Diploma or GED

Job description

Tower Loan is hiring a Customer Service Representative in on-site Austin, TX. You will deliver exceptional service, assist customers with financial solutions, process payments, and contribute to loan production in a fast-paced branch environment.

The role emphasizes relationship-building, cash handling, and daily office tasks, with opportunities for growth into leadership positions. Competitive pay and benefits accompany this full-time position.