Loan Operations Lead: Detail-Driven & Impactful (Bonus)

Coldwell-Banke; Winchester (VA); On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

Job summary

Coldwell Banker Premier is seeking a Loan Operations Coordinator who excels in managing details, deadlines, and workflows. If you're a multitasking expert who thrives on keeping things running smoothly and leading teams through complex processes, this role is perfect for you!

Join a dynamic real estate network with comprehensive benefits including health insurance and paid time off. The role emphasizes overseeing disclosures, file assignments, submissions, and closing activities to ensure timely

Qualifications

• Strong experience in mortgage operations or loan processing.
• Highly detail-oriented with excellent organizational skills.
• A proven leader with strong communication skills and the ability to manage team performance.

Responsibilities

• Disclosures: Ensure all disclosure requests are completed same-day. If delays occur, you’ll communicate with Loan Officers (LOs) and resolve issues.
• File Assignment: Manage loan file assignments to processors and verify the submission team has access to all pending disclosure files.
• Submissions: Guarantee same-day completion of submission requests, track hard stops, address delays, and ensure timely sending of initial Closing Disclosures (CDs).
• Processing & Communication: Ensure processors contact borrowers and LOs within 48 hours of receiving files. Ensure disclosures are signed, appraisals ordered, and the initial CD is signed if required.
• Closing Oversight: Confirm CDs are pre-balanced 72 hours before clear-to-close (CTC), verify pricing accuracy with LOs, and ensure the closing package is ready within 48 hours.
• Administrative Tasks: Assist with onboarding new loan officers, handle some marketing duties, and manage post-close compliance.
• Lead morning file assignments and pipeline meetings.
• Audit conditional approvals to identify and resolve performance bottlenecks.
• Track Closing Disclosures (CDs) and ensure performance timelines are met for full compliance.

Skills

Mortgage operations

Detail orientation

Leadership & communication

Job description

Coldwell Banker Premier is seeking a Loan Operations Coordinator who excels in managing details, deadlines, and workflows. If you're a multitasking expert who thrives on keeping things running smoothly and leading teams through complex processes, this role is perfect for you!

Join a dynamic real estate network with comprehensive benefits including health insurance and paid time off. The role emphasizes overseeing disclosures, file assignments, submissions, and closing activities to ensure timely