Loan Operations Lead: Detail-Driven Process Champion

Coldwell-Banke; Midlothian (VA); On-site; USD 33,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonus based on performance

Job summary

Coldwell Banker Premier in the Mid Atlantic region is hiring a Loan Operations Coordinator to manage disclosures, file assignments, submissions, and closing processes.

You will lead morning pipelines, ensure same-day handling of disclosure requests, and coordinate with loan officers and processors to keep timelines on track.

This role offers $33,000–$35,000 per year, health insurance, and paid time off within a supportive, growth‑oriented team.

Qualifications

• Experience in mortgage operations or loan processing.
• Highly detail-oriented with excellent organizational skills.
• A proven leader with strong communication skills and the ability to manage team performance.

Responsibilities

• Disclosures: Ensure all disclosure requests are completed same-day. If delays occur, you’ll communicate with Loan Officers (LOs) and resolve issues.
• File Assignment: Manage loan file assignments to processors and verify the submission team has access to all pending disclosure files.
• Submissions: Guarantee same-day completion of submission requests, track hard stops, address delays, and ensure timely sending of initial Closing Disclosures (CDs).
• Processing & Communication: Ensure processors contact borrowers and LOs within 48 hours of receiving files. Ensure disclosures are signed, appraisals ordered, and the initial CD is signed if required.
• Closing Oversight: Confirm CDs are pre-balanced 72 hours before clear-to-close (CTC), verify pricing accuracy with LOs, and ensure the closing package is ready within 48 hours.
• Administrative Tasks: Assist with onboarding new loan officers, handle some marketing duties, and manage post-close compliance.

Skills

Leadership

Communication

Detail-oriented

Multitasking

Job description

Coldwell Banker Premier in the Mid Atlantic region is hiring a Loan Operations Coordinator to manage disclosures, file assignments, submissions, and closing processes.

You will lead morning pipelines, ensure same-day handling of disclosure requests, and coordinate with loan officers and processors to keep timelines on track.

This role offers $33,000–$35,000 per year, health insurance, and paid time off within a supportive, growth‑oriented team.