Loans & Financial Services Rep – Growth & Bonus Potential

World Acceptance Corporation of Alabama; Arab (AL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental, vision, and life insurance

401(k) with company match

Paid holidays and vacation

Job summary

World Acceptance Corporation of Alabama is seeking an FSR to drive loan sales, manage past-due accounts, and assist customers with tax returns. The role requires daily outbound calls, in-person visits, and achieving performance goals across sales, collections, tax services, and branch operations.

The position offers performance-based earnings with hourly compensation and comprehensive benefits. Applicants must have a high school diploma and a valid driver's license with reliable transportation.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.
• Strong communication, problem-solving, and organizational skills.
• Basic computer skills with accurate and consistent data entry.
• Valid driver’s license and reliable transportation (if required).

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound customer outreach for collections, application follow-up, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Prepare individual tax returns, gather and review required documentation, and assist customers with tax-related questions.
• Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution.
• Process payments, account updates, tax-related documentation, and document all activity in company systems.
• Maintain accurate and compliant records, including timely credit denial letters and required tax documentation.
• Handle and balance cash, and complete required bank runs to deliver deposits.
• Follow company policies, procedures, and regulatory requirements.
• Complete required training and meet performance expectations for sales, collections, tax preparation, and account management.

Skills

Sales

Customer service

Collections

Account management

High-volume calls

Communication

Problem-solving

Education

High school diploma or equivalent

Job description

World Acceptance Corporation of Alabama is seeking an FSR to drive loan sales, manage past-due accounts, and assist customers with tax returns. The role requires daily outbound calls, in-person visits, and achieving performance goals across sales, collections, tax services, and branch operations.

The position offers performance-based earnings with hourly compensation and comprehensive benefits. Applicants must have a high school diploma and a valid driver's license with reliable transportation.