Live-Onsite Night Service Rep (On-Call)

Extended Stay Hotels

Fairdale (KY)

On-site

USD 17,000 - 24,000

Part time

47 hours ago
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Benefits offered by this job

Weekly Pay
Competitive Wages
Recognition Programs
Vision Insurance
401(k) Savings Plan
Employee Assistance Program (EAP)
Employee Perks Program

Job summary

Extended Stay Hotels is seeking a Night Service Representative for a part-time, on-site role. You will respond to on-call needs during overnight hours, assist with guest check-ins/check-outs when needed, and manage keys and safety procedures to ensure guest satisfaction.

The position offers an onsite lodging option and requires strong English communication, computer, and time-management skills to handle after-hours duties and emergencies efficiently.

Qualifications

  • High school diploma or GED or equivalent experience.
  • 1–3 months related experience or training acceptable.

Responsibilities

  • Attend to guests on call notification from outside service agent for check-ins, emergencies, noise complaints, and safety situations.
  • Safeguard hotel keys and log them in and out.
  • Process limited guest check-ins/check-outs, greeting guests, assigning rooms, issuing keys, and collecting payments.

Skills

Reading and writing
English proficiency
Computer skills
Microsoft Office
PMS system
Communication skills
Time management
Problem solving

Education

High school diploma or GED

Tools

Microsoft Office
Hotel PMS system

Job description

Extended Stay Hotels is seeking a Night Service Representative for a part-time, on-site role. You will respond to on-call needs during overnight hours, assist with guest check-ins/check-outs when needed, and manage keys and safety procedures to ensure guest satisfaction.

The position offers an onsite lodging option and requires strong English communication, computer, and time-management skills to handle after-hours duties and emergencies efficiently.

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