Live Events AV Technician: Setup, Support & Success

Encore Global; Atlanta (GA); Hybrid; USD 40,758,000 - 53,014,000; Full time

Job summary

Encore Global is seeking a Technician to set up and operate basic audiovisual systems for events at hotel/convention venues in Atlanta. You will ensure flawless execution with on-site setup, operation, and breakdown to exceed guest expectations and maintain strong client relationships.

The role requires a High School Diploma (Associate’s degree preferred), 1 year of customer service or AV experience, and the ability to lift up to 50 lbs.

Qualifications

• High School Diploma required. Associate’s degree preferred.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience or equivalent in an educational environment preferred.
• A valid driver’s license required for team members who may operate Company vehicles.
• Additional DOT requirements may need to be met if applicable.
• Must be able to lift 50 lbs.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment for events.
• Strive to exceed customer expectations and maintain client relationships on site.
• Troubleshoot basic AV equipment and software issues.
• Complete order entries and manage equipment scheduling and invoicing as needed.

Skills

Customer service

Hospitality

Communication

Teamwork

Education

High School Diploma

Associate’s degree

Job description

Encore Global is seeking a Technician to set up and operate basic audiovisual systems for events at hotel/convention venues in Atlanta. You will ensure flawless execution with on-site setup, operation, and breakdown to exceed guest expectations and maintain strong client relationships.

The role requires a High School Diploma (Associate’s degree preferred), 1 year of customer service or AV experience, and the ability to lift up to 50 lbs.