Event AV Technician - Customer-Focused Setup Pro

Encore; Abilene (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hotel/convention center environment. You will help ensure guest satisfaction and coordinate with hotel staff to deliver flawless events.

This role requires a high school diploma (associate degree preferred), 1 year of hospitality or audiovisual experience preferred, and a valid driver’s license. On-site work with lifting requirements up to 50 lbs is expected.

Qualifications

• High School Diploma or equivalent; Associate’s degree preferred.
• Complete training and certifications within 60 days of start date.
• 1 year of customer service or hospitality experience preferred.
• 1 year of audio-visual experience preferred.
• Valid driver’s license required for vehicle operation.
• DOT requirements may apply where relevant.
• Must be able to lift 50 lbs.

Responsibilities

• Set up, operate, and breakdown basic audiovisual equipment as listed.
• Exceed guest expectations and maintain strong client relationships.
• Troubleshoot equipment and software issues promptly.
• Follow procedures and complete accurate systems entry and paperwork.
• Interact with staff and vendors for equipment; upsell where appropriate.
• Enter orders in Navigator and assist with invoicing.

Skills

Hospitality

Ownership

Instills Trust

Safety Conscious

Action Oriented

Tech Savvy

Communicates Effectively

Customer Service

Education

High School Diploma

Associate’s degree preferred

Tools

Navigator

A/V Equipment

Job description

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hotel/convention center environment. You will help ensure guest satisfaction and coordinate with hotel staff to deliver flawless events.

This role requires a high school diploma (associate degree preferred), 1 year of hospitality or audiovisual experience preferred, and a valid driver’s license. On-site work with lifting requirements up to 50 lbs is expected.