Elite Event AV Technician for Hospitality Events

Encore; Cleveland (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting. You will work on site, ensure guest satisfaction, and coordinate with events staff to deliver flawless experiences.

The role requires a High School Diploma, 1 year of customer service or hospitality experience, and possibly a valid driver’s license. Training and certification requirements apply to internal and external applicants.

Qualifications

• High School Diploma required; Associate’s degree preferred.
• 1 year of customer service or hospitality experience is preferred.
• 1 year of audio-visual experience or equivalent in an educational environment is preferred.
• A valid driver’s license is required for team members who may operate Company vehicles.

Responsibilities

• Sets up, operates, and breaks down basic audiovisual equipment to ensure flawless events.
• Exceeds expectations through proactive communication and client relations on site.
• Troubleshoots equipment and software issues in a timely, professional manner.
• Completes order entries and coordinates with clients and vendors as needed.

Skills

Customer service

Hospitality experience

Driver's license

Education

High School Diploma

Associate degree preferred

Job description

Encore is seeking a Technician to set up and operate basic audiovisual systems in a hospitality setting. You will work on site, ensure guest satisfaction, and coordinate with events staff to deliver flawless experiences.

The role requires a High School Diploma, 1 year of customer service or hospitality experience, and possibly a valid driver’s license. Training and certification requirements apply to internal and external applicants.