Litigation Legal Assistant: Dynamic Case File Support

DeMayo Law Offices, LLP; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) with match

PTO

Holidays

Volunteer time off

Education reimbursement

Gym reimbursement

Job summary

DeMayo Law Offices, LLP is seeking a Litigation Legal Assistant to provide administrative and clerical support to Attorneys and Paralegals, ensuring complete and organized client files. Responsibilities include setting up case files, handling insurance claims, sending letters, obtaining accident reports, and maintaining client service excellence.

The role involves file reviews, support for a high-volume caseload, and updating files with medical treatment information and provider referrals.

Qualifications

• Bachelor's degree preferred; combination of education/ certifications and experience may be considered.
• At least 1 year of Personal Injury legal administrative experience preferred.
• Strong organizational skills and high attention to detail.
• Ability to multi-task in a fast-paced environment.
• Experience using Litify or other legal case management software preferred.
• Proficient with Microsoft Windows/Office.

Responsibilities

• Set up accurate, timely and complete client case files.
• Investigate and confirm insurance coverages and open claims with insurance companies.
• Send out letters and documentation, such as letters of representation.
• Retrieve accident reports from DMV or police agencies.
• Review documents for accuracy and completeness and obtain missing information.
• Provide backup for client calls when Case Manager/Paralegal is unavailable.
• Review files and document items of extra importance.
• Deliver exceptional customer service to internal and external clients.
• Assist lead Case Manager/Paralegal with high volume of cases.
• Keep case files updated on medical treatment and provider referrals.
• Escalate denials to department supervisor for action.
• Process withdrawals, terminations, and print/mail demand packages.
• Perform general office duties: scanning, attaching, mail, data entry.
• If bilingual, translate for Spanish-speaking clients.

Skills

Organizational skills

Attention to detail

Multi-tasking

Communication skills

Self-motivated

Education

Bachelor's degree

Tools

Litify

Microsoft Office

Job description

DeMayo Law Offices, LLP is seeking a Litigation Legal Assistant to provide administrative and clerical support to Attorneys and Paralegals, ensuring complete and organized client files. Responsibilities include setting up case files, handling insurance claims, sending letters, obtaining accident reports, and maintaining client service excellence.

The role involves file reviews, support for a high-volume caseload, and updating files with medical treatment information and provider referrals.