Litigation Legal Assistant

Demayo-Law-Offices,-LLP-; Charlotte (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, and vision insurance

Base life insurance + supplemental

Short and long-term disability

401(k) with match

PTO and holidays

Education and gym reimbursement

Job summary

DeMayo Law Offices is seeking a Litigation Legal Assistant to provide administrative and clerical support to Attorneys and Paralegals, ensuring complete and organized client files. Responsibilities include preparing case files, coordinating insurance coverages, sending letters, and processing documents.

The role requires at least 1 year of Personal Injury legal administrative experience, strong organization, and the ability to multi-task in a fast-paced environment.

Qualifications

• Bachelor's degree preferred; combination of education, certifications and experience may be considered.
• At least 1 year of Personal Injury legal administrative experience preferred.
• Must be self-motivated and demonstrate initiative to complete duties without supervision.
• Excellent organizational skills and ability to multi-task while maintaining high attention to detail.
• Ability to prioritize job responsibilities to accommodate a fast-paced environment.
• Knowledge of Microsoft Windows/Office and ability to learn/use various software programs.
• Experience using Litify software preferred.

Responsibilities

• Set up accurate, timely and complete client case files.
• Investigate and confirm insurance coverages and open claims with insurers.
• Send letters and documentation, such as letters of representation.
• Retrieve accident reports from DMV or police agencies.
• Review documents for accuracy and completeness and request missing information.
• Provide backup for client calls when Case Manager/Paralegal is unavailable.
• Review files and note items of extra importance.
• Deliver exceptional customer service to clients and internal stakeholders.
• Assist lead Case Manager/Paralegal with a high volume of cases.
• Maintain updated case files on client medical treatment and provider referrals.
• Escalate denials to supervisor for review and action.
• Process withdrawals and terminations and print/mail demand packages.
• Perform general office duties like scanning, data entry, mail.

Skills

Personal Injury experience

Legal administrative duties

Self-motivation

Multitasking

Education

Bachelor's degree

Tools

Litify

Microsoft Office

Job description

Join us in the fight for what's right!

DeMayo Law Offices is seeking a Litigation Legal Assistant responsible for providing administrative and clerical support to Attorneys and Paralegals by ensuring the completeness and organization of the client files.

Responsibilities

• Setting up accurate, timely and complete client case files
• Investigating and confirming insurance coverages and opening claims with insurance companies
• Sending out letters and documentation, such as letters of representation
• Accident report retrieval from the DMV or associated police agencies
• Reviewing documents to ensure accuracy and completeness and obtaining missing information to complete files
• Serving as a backup for client calls when the Case Manager/Paralegal is not available to take the call
• File reviews and documentation of items that may be of extra importance
• Providing exceptional customer service to our internal and external clients
• Assisting the lead Case Manager/Paralegal with a high volume of cases
• Keeping case files updated on client medical treatment and processing provider referrals to specialists
• Escalating any notifications of denials to the department supervisor for review and further action
• Processing withdrawals and terminations and printing and mailing demand packages
• General office duties such as scanning, attaching, sending certified mail and data entry
• If bilingual, may also assist with translating for Spanish-speaking clients

Qualifications

• Bachelor's degree preferred; however, a combination of education, certifications and experience may be considered
• At least 1 year of Personal Injury legal administrative experience preferred
• Must be self-motivated and demonstrate initiative to complete duties without supervision
• Excellent organizational skills and ability to multi-task while maintaining high attention to detail
• Ability to prioritize job responsibilities to accommodate an ever-changing, fast-paced environment
• Knowledge of Microsoft Windows/Office and ability to learn and use various software programs
• Experience using Litify software preferred

Benefits

• Competitive salary
• Medical, dental, and vision insurance
• Base life insurance paid by the firm plus supplemental option
• Short and long-term disability paid by the firm
• 401(k) with match
• PTO, plus holidays and paid volunteer time off
• Education and gym reimbursement

Equal Opportunity Statement

DeMayo Law Offices is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions are based on qualifications, merit, and business need, without regard to race, color, religion, national origin, sex, age, disability status, genetic information, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.