LifeSpa Front Desk & Wellness Concierge

Life Time, Inc.; Orlando (FL); On-site; USD 21,000 - 25,000; Full time

Job summary

Life Time, Inc. is seeking a LifeSpa Coordinator in Orlando to handle incoming calls, greet guests, and schedule appointments with a cheerful, professional attitude. This role also supports the Department Head with filing and office duties as needed.

The position requires CPR/AED certification within 30 days, 1 year of customer service experience, and proficiency with MS Office tools. Full-time hours include LifeTime benefits and growth opportunities.

Qualifications

• High School Diploma or GED required
• 1 year of customer service experience
• CPR and AED certified within 30 days of hire
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook
• Ability to calculate figures and amounts such as discounts, interest and commissions
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner
• Converts LifeSpa questions into appointments
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs
• Suggests upgrades or add-ons to products and services
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments
• Uses all required safety devices to comply with company safety rules

Skills

Customer service

Receptionist experience

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time, Inc. is seeking a LifeSpa Coordinator in Orlando to handle incoming calls, greet guests, and schedule appointments with a cheerful, professional attitude. This role also supports the Department Head with filing and office duties as needed.

The position requires CPR/AED certification within 30 days, 1 year of customer service experience, and proficiency with MS Office tools. Full-time hours include LifeTime benefits and growth opportunities.