LifeSpa Concierge & Appointment Specialist

Life Time, Inc.; San Antonio (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

Life Time Inc. is seeking a LifeSpa Coordinator to manage the front desk by answering calls, scheduling appointments, and guiding members with a cheerful, professional demeanor. This role supports the Department Head with office duties and contributes to a welcoming guest experience.

The ideal candidate has a High School Diploma or GED, at least 1 year of customer service, and CPR/AED certification within 30 days of hire. Proficiency in Microsoft Office, Excel, PowerPoint and Outlook is expected.

Qualifications

• High School Diploma or GED.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office (Excel, PowerPoint, Outlook).
• Ability to calculate figures and amounts.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains Life Spa products and services to guests and assists with determining needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls to schedule appointments.

Skills

Customer service

Education

High School Diploma / GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time Inc. is seeking a LifeSpa Coordinator to manage the front desk by answering calls, scheduling appointments, and guiding members with a cheerful, professional demeanor. This role supports the Department Head with office duties and contributes to a welcoming guest experience.

The ideal candidate has a High School Diploma or GED, at least 1 year of customer service, and CPR/AED certification within 30 days of hire. Proficiency in Microsoft Office, Excel, PowerPoint and Outlook is expected.