LifeSpa Concierge & Appointment Specialist

LTFMGTCO LTF Club Management Co; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Life Time is seeking a LifeSpa Coordinator to handle the front desk, answer calls, schedule appointments and greet members with a cheerful attitude. You will direct callers to the right staff and support the Department Head with filing and basic office duties.

The ideal candidate has a High School Diploma or GED, at least one year of customer service experience, CPR/AED certification within 30 days, and proficiency with Microsoft Office suite.

Qualifications

• High School Diploma or GED.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time is seeking a LifeSpa Coordinator to handle the front desk, answer calls, schedule appointments and greet members with a cheerful attitude. You will direct callers to the right staff and support the Department Head with filing and basic office duties.

The ideal candidate has a High School Diploma or GED, at least one year of customer service experience, CPR/AED certification within 30 days, and proficiency with Microsoft Office suite.