Spa Concierge & Appointment Specialist

Life Time, Inc.; Parsippany-Troy Hills (NJ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and

401(k) retirement savings plan with a

Training and professional development

Paid sick leave

Job summary

Life Time Inc. is hiring a LifeSpa Coordinator to operate the telephone system, greet callers, and direct them to the appropriate personnel with a cheerful attitude. You will also assist the Department Head with filing and office duties as needed.

The role requires 1 year of customer service experience, CPR/AED certification within 30 days, and proficiency with Microsoft Office tools. Eligibility for full-time benefits is noted in the posting.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office suite (Word, Excel, PowerPoint, Outlook).
• Ability to calculate figures such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.
• Preferred: 1 year of receptionist experience.

Responsibilities

• Answer incoming calls to greet, schedule appointments, and assist members professionally.
• Convert LifeSpa questions into appointments.
• Explain Life Spa products, services, and treatments and help guests determine needs.
• Suggest upgrades or add-ons to products or services.
• Complete outgoing confirmation calls and scheduling communications.
• Comply with safety rules using required safety devices.

Skills

Customer service

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time Inc. is hiring a LifeSpa Coordinator to operate the telephone system, greet callers, and direct them to the appropriate personnel with a cheerful attitude. You will also assist the Department Head with filing and office duties as needed.

The role requires 1 year of customer service experience, CPR/AED certification within 30 days, and proficiency with Microsoft Office tools. Eligibility for full-time benefits is noted in the posting.