LifeSpa Guest Experience Coordinator

Life Time, Inc.; Framingham (MA); Presencial; USD 21 000 - 25 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully subsidized membership

Discounts on Life Time products ands

401(k) retirement plan with company**

Resumo da oferta

Life Time, Inc. seeks a LifeSpa Coordinator to manage the telephone system, greet callers, and route them to the right personnel with a cheerful, helpful attitude. The role also supports the Department Head with filing and office tasks as needed.

Responsibilities include scheduling LifeSpa appointments, explaining services, and suggesting upgrades while maintaining safety and professional standards. CPR/AED certification within 30 days is required.

Qualificações

• High School Diploma or GED required.
• 1 year of customer service experience.
• CPR and AED certification within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures like discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsabilidades

• Answers incoming internal calls to greet, schedule appointments, and assist members.
• Converts LifeSpa questions into appointments.
• Explains Life Spa products and services to guests and assesses needs.
• Suggests upgrades or add-ons to products and services.
• Performs outgoing confirmation calls and scheduling tasks.
• Follow safety rules and use required safety devices.

Conhecimentos

Customer service

Phone etiquette

Communication

Formação académica

High School Diploma or GED

Ferramentas

Microsoft Office

Excel

PowerPoint

Outlook

Descrição da oferta de emprego

Life Time, Inc. seeks a LifeSpa Coordinator to manage the telephone system, greet callers, and route them to the right personnel with a cheerful, helpful attitude. The role also supports the Department Head with filing and office tasks as needed.

Responsibilities include scheduling LifeSpa appointments, explaining services, and suggesting upgrades while maintaining safety and professional standards. CPR/AED certification within 30 days is required.