Spa Concierge & Appointment Specialist

Life Time, Inc.; Parsippany-Troy Hills (NJ); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Fully subsidized membership

Product/service discounts

401(k) retirement plan with company‑dr

Training and professional development

Paid sick leave

Job summary

Life Time Inc. is seeking a LifeSpa Coordinator who greets callers, schedules appointments, explains Life Spa products, and assists with customer needs. You will also perform basic office duties for the Department Head and help ensure a cheerful guest experience.

The role requires one year of customer service experience, a high school diploma or GED, CPR/AED within 30 days, and proficiency in MS Office tools (Excel, PowerPoint, Outlook). The position pays hourly and includes Life Time benefits.

Qualifications

• High school diploma or GED required with customer service experience.
• Efficient in scheduling and confirming appointments.
• Strong numerical accuracy for discounts and figures.
• Proficient with MS Office suite including Excel, PowerPoint and Outlook.

Responsibilities

• Answer incoming calls and greet service members professionally.
• Schedule appointments and convert LifeSpa questions to bookings.
• Explain Life Spa products and help customers determine needs.
• Suggest upgrades or add-ons to products and services.
• Complete outgoing confirmation and scheduling calls and follow-ups.
• Comply with safety rules using required safety devices.

Skills

Customer service

Scheduling appointments

Numerical accuracy

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time Inc. is seeking a LifeSpa Coordinator who greets callers, schedules appointments, explains Life Spa products, and assists with customer needs. You will also perform basic office duties for the Department Head and help ensure a cheerful guest experience.

The role requires one year of customer service experience, a high school diploma or GED, CPR/AED within 30 days, and proficiency in MS Office tools (Excel, PowerPoint, Outlook). The position pays hourly and includes Life Time benefits.