LifeSpa Concierge & Appointments Specialist

Life Time Inc.; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Life Time in Houston, TX is seeking a LifeSpa Coordinator to manage the telephone system, greet callers, schedule appointments, and direct guests to the appropriate team member with a cheerful, professional demeanor.

You will assist the Department Head with filing and other office duties; CPR and AED certification within 30 days of hire is required; strong customer service and computer skills with Microsoft Office are essential.

Qualifications

• 1 year of customer service experience required.
• CPR and AED certified within 30 days of hire.
• Proficiency with Microsoft Office suite demonstrated.
• Ability to lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Receptionist duties

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time in Houston, TX is seeking a LifeSpa Coordinator to manage the telephone system, greet callers, schedule appointments, and direct guests to the appropriate team member with a cheerful, professional demeanor.

You will assist the Department Head with filing and other office duties; CPR and AED certification within 30 days of hire is required; strong customer service and computer skills with Microsoft Office are essential.