LifeSpa Concierge & Appointment Specialist

Life Time, Inc.; Austin (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Life Time, Inc. is seeking a LifeSpa Coordinator in Austin to manage calls, schedule appointments, and assist the Department Head with basic office duties.

You will greet guests, explain Life Spa products and services, and help determine each guest’s needs while maintaining a cheerful, professional demeanor. The role requires a high school diploma or GED, 1 year of customer service, CPR/AED certification within 30 days, and proficiency with Microsoft Office tools.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience required.
• CPR and AED certification within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.
• Preferred: 1 year of receptionist experience.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Numerical skills

Physical stamina

Mobility

Receptionist experience

Education

High School Diploma or GED

CPR & AED Certification

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time, Inc. is seeking a LifeSpa Coordinator in Austin to manage calls, schedule appointments, and assist the Department Head with basic office duties.

You will greet guests, explain Life Spa products and services, and help determine each guest’s needs while maintaining a cheerful, professional demeanor. The role requires a high school diploma or GED, 1 year of customer service, CPR/AED certification within 30 days, and proficiency with Microsoft Office tools.