LifeSpa Concierge — Appointments & Guest Care

LTFMGTCO LTF Club Management Co; Rosemount (MN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and  p

401(k) retirement savings plan with公司匹

Training and professional development

Paid sick leave

Job summary

Life Time is seeking a Life Spa Coordinator to manage the front desk and phone system, greeting members with warmth and directing them to the right staff. You will schedule appointments and assist the Department Head with filing and routine office tasks, maintaining a cheerful, professional demeanor.

You will explain Life Spa offerings to guests, suggest upgrades, and complete confirmation calls. Proficiency with Microsoft Office is required, and CPR/AED certification is needed within 30 days of

Qualifications

• High School Diploma or GED.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains all Life Spa products, services, and treatments to guests and assists them with determining their individual needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Reception

Communication

Cash handling

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time is seeking a Life Spa Coordinator to manage the front desk and phone system, greeting members with warmth and directing them to the right staff. You will schedule appointments and assist the Department Head with filing and routine office tasks, maintaining a cheerful, professional demeanor.

You will explain Life Spa offerings to guests, suggest upgrades, and complete confirmation calls. Proficiency with Microsoft Office is required, and CPR/AED certification is needed within 30 days of