LifeSpa Concierge & Appointment Specialist

lifetime; MetroWest (FL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and <i

Job summary

Life Time is seeking a LifeSpa Coordinator to operate the front desk phone system, greet members warmly, schedule appointments, and direct callers to the appropriate personnel, while maintaining a cheerful, professional demeanor. You will also assist the Department Head with filing and other office duties as needed.

Requirements include a High School diploma or GED, 1 year of customer service experience, CPR/AED certification within 30 days, and proficiency with Microsoft Office (Word, Excel,

Qualifications

• High School diploma or GED.
• 1 year of customer service experience.
• CPR and AED certification required within 30 days of hire.
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to calculate discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains Life Spa products, services, and treatments to guests and helps them determine needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls and other appointment-related calls.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Microsoft Office

Communication

Education

High School Diploma/GED

Tools

MS Excel

PowerPoint

Outlook

Job description

Life Time is seeking a LifeSpa Coordinator to operate the front desk phone system, greet members warmly, schedule appointments, and direct callers to the appropriate personnel, while maintaining a cheerful, professional demeanor. You will also assist the Department Head with filing and other office duties as needed.

Requirements include a High School diploma or GED, 1 year of customer service experience, CPR/AED certification within 30 days, and proficiency with Microsoft Office (Word, Excel,