LifeSpa Concierge & Appointment Specialist

Life Time Inc.; Atascocita (TX); On-site; USD 32,000 - 45,000; Full time

Job summary

Life Time Inc. is seeking a LifeSpa Coordinator who operates the telephone system, greets callers, and directs them to the right personnel with a cheerful attitude. The role includes supporting the Department Head with filing and general office duties to ensure smooth operations.

Primary duties involve scheduling LifeSpa appointments, explaining products and services, and suggesting upgrades while maintaining safety compliance and professional client interactions.

Qualifications

• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains Life Spa products, services, and treatments to guests and assists them with determining their needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time Inc. is seeking a LifeSpa Coordinator who operates the telephone system, greets callers, and directs them to the right personnel with a cheerful attitude. The role includes supporting the Department Head with filing and general office duties to ensure smooth operations.

Primary duties involve scheduling LifeSpa appointments, explaining products and services, and suggesting upgrades while maintaining safety compliance and professional client interactions.