Wellness Spa Concierge & Appointment Liaison

Life Time; Saint Louis Park (MN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and <i

401(k) retirement savings plan with公司匹

Training and professional development

Paid sick leave

Job summary

Life Time is seeking an upbeat Life Spa Coordinator to handle the phone system, greet callers, and direct inquiries to the right teams. You will schedule appointments, explain Life Spa options, and assist guests in choosing treatments to meet their goals.

You will support the Department Head with clerical tasks and help ensure smooth daily operations while maintaining a cheerful, customer-focused attitude across all interactions.

Qualifications

• High School Diploma or GED.
• 1 year of customer service experience.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains Life Spa products, services, and treatments to guests and assists them with determining needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls, Beautiful Beginning calls, and myLT Bucks calls to schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Mathematical ability

Physical stamina

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time is seeking an upbeat Life Spa Coordinator to handle the phone system, greet callers, and direct inquiries to the right teams. You will schedule appointments, explain Life Spa options, and assist guests in choosing treatments to meet their goals.

You will support the Department Head with clerical tasks and help ensure smooth daily operations while maintaining a cheerful, customer-focused attitude across all interactions.