LifeSpa Appointment Concierge

Life Time Inc.; Maple Grove (MN); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and a

401(k) retirement savings plan with a

Training and professional development

Paid sick leave where required by law

Job summary

Life Time Inc. in Maple Grove seeks a LifeSpa Coordinator to manage the front desk phone system, greet callers, schedule appointments and assist team members with office tasks.

The role emphasizes a cheerful, helpful demeanor and accurate information about Life Spa offerings. Responsibilities include converting inquiries to appointments, explaining products and services, suggesting upgrades, and handling outbound confirmation calls while adhering to safety rules.

Qualifications

• 1 year of customer service experience is required.
• CPR and AED certification within 30 days of hire.
• Knowledge of computer software such as Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and serve members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains Life Spa products, services, and treatments to guests and assists them with determining their needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls and schedule appointments.
• Follows safety rules using required safety devices.

Skills

Customer service

Phone etiquette

Computer literacy

Clerical tasks

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

Life Time Inc. in Maple Grove seeks a LifeSpa Coordinator to manage the front desk phone system, greet callers, schedule appointments and assist team members with office tasks.

The role emphasizes a cheerful, helpful demeanor and accurate information about Life Spa offerings. Responsibilities include converting inquiries to appointments, explaining products and services, suggesting upgrades, and handling outbound confirmation calls while adhering to safety rules.