LifeSpa Experience Concierge & Appointments

Life Time Inc.; South Jordan (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

LifeTime Inc. is seeking a LifeSpa Coord to operate the telephone system, greet callers, and direct them to the right personnel with a cheerful attitude. This role includes assisting the Department Head with filing and office duties.

You will convert LifeSpa questions into appointments and explain products and services to guests to determine their needs. The position requires strong customer service and basic computer skills (Microsoft Office, Excel, PowerPoint, Outlook) and physical ability to

Qualifications

• High School Diploma or GED required.
• 1 year of customer service experience required.
• CPR and AED certified within 30 days of hire.
• Knowledge of Microsoft Office, Excel, PowerPoint and Outlook.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to stand, sit, walk, reach, climb and lift up to 50 pounds.

Responsibilities

• Answers incoming internal calls to greet, schedule appointments, and service members in a friendly and professional manner.
• Converts LifeSpa questions into appointments.
• Explains Life Spa products, services, and treatments to guests and assists them with determining their needs.
• Suggests upgrades or add-ons to products and services.
• Completes outgoing confirmation calls and schedule appointments.
• Uses all required safety devices to comply with company safety rules.

Skills

Customer service

Communication

Scheduling appointments

Phone etiquette

Math / figures

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

PowerPoint

Outlook

Job description

LifeTime Inc. is seeking a LifeSpa Coord to operate the telephone system, greet callers, and direct them to the right personnel with a cheerful attitude. This role includes assisting the Department Head with filing and office duties.

You will convert LifeSpa questions into appointments and explain products and services to guests to determine their needs. The position requires strong customer service and basic computer skills (Microsoft Office, Excel, PowerPoint, Outlook) and physical ability to