Life-Saving Public Safety Dispatcher & Telecommunicator

Regional 911 Intake Solutions; Leland (NC); On-site; USD 38,000 - 68,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions in Brunswick, NC seeks Public Safety Dispatcher/Telecommunicator to manage information flow between the public and emergency responders. Duties include call taking, dispatch, and coordinating resources to ensure rapid, accurate response.

The role involves working nights, weekends, holidays, rotating shifts, and potential overtime. Candidates typically need a high school diploma and must meet jurisdictional training standards and complete required certifications.

Qualifications

• Typing proficiency and active listening.
• Ability to switch between tasks.
• Certifications depend on the services handled and the jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High School Diploma

Job description

Regional 911 Intake Solutions in Brunswick, NC seeks Public Safety Dispatcher/Telecommunicator to manage information flow between the public and emergency responders. Duties include call taking, dispatch, and coordinating resources to ensure rapid, accurate response.

The role involves working nights, weekends, holidays, rotating shifts, and potential overtime. Candidates typically need a high school diploma and must meet jurisdictional training standards and complete required certifications.