Emergency Communications Dispatcher (Public Safety)

Regional 911 Intake Solutions; Saint Francis (KY); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions seeks Public Safety Dispatchers and Telecommunicators to support the flow of information between the public and emergency responders. Responsibilities may include call taking, dispatch, and coordination across police, fire, and medical units.

The role blends communication, technology, and careful decision-making. You will organize incoming information, apply procedures, and keep callers and responders informed while meeting staffing needs, including nights,

Qualifications

• High school diploma or equivalent required.
• Accurate typing, active listening, and clear communication skills.
• Certifications vary by service area and jurisdiction.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions seeks Public Safety Dispatchers and Telecommunicators to support the flow of information between the public and emergency responders. Responsibilities may include call taking, dispatch, and coordination across police, fire, and medical units.

The role blends communication, technology, and careful decision-making. You will organize incoming information, apply procedures, and keep callers and responders informed while meeting staffing needs, including nights,