Life-Saving Public Safety Dispatcher

Regional 911 Intake Solutions; Sarasota (FL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Regional 911 Intake Solutions in Florida is seeking Public Safety Dispatchers and Telecommunicators to support information flow between the public and emergency responders. The role involves call taking, dispatch, and EMS duties as assigned, with emphasis on accurate information handling and coordination.

Positions may require nights, weekends, holidays, rotating shifts, and overtime during staffing shortages or major emergencies, with ongoing training and certification as per jurisdiction

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

Computer-aided dispatch

Telephone systems

Radio systems

Job description

Regional 911 Intake Solutions in Florida is seeking Public Safety Dispatchers and Telecommunicators to support information flow between the public and emergency responders. The role involves call taking, dispatch, and EMS duties as assigned, with emphasis on accurate information handling and coordination.

Positions may require nights, weekends, holidays, rotating shifts, and overtime during staffing shortages or major emergencies, with ongoing training and certification as per jurisdiction