Public Safety Dispatcher: 24/7 Emergency Communications Pro

Regional 911 Intake Solutions; Harrisburg (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional development

Job summary

Regional 911 Intake Solutions is seeking Public Safety Dispatcher opportunities in Harris, NC. These roles require handling emergency and nonemergency calls, maintaining calm under pressure, and coordinating with responders using dispatch software and radio systems.

The position emphasizes accurate information gathering, prioritization, and strict adherence to procedures, with variable shifts and potential overtime as staffing dictates.

Qualifications

• High school diploma or recognized equivalent required.
• Accurate typing, active listening, clear communication expected.
• Ability to switch between tasks in a fast-paced environment.
• Certifications depend on services and jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance.
• Verify incident locations and gather essential caller information.
• Classify and prioritize requests using approved procedures.
• Operate computer-aided dispatch, telephone, mapping, and radio systems.
• Coordinate response resources within assigned qualifications.
• Monitor unit status and communicate significant incident updates.
• Support interagency coordination and requests for additional assistance.
• Maintain accurate records and follow information-security requirements.

Skills

Typing

Active listening

Clear communication

Education

High school diploma

Job description

Regional 911 Intake Solutions is seeking Public Safety Dispatcher opportunities in Harris, NC. These roles require handling emergency and nonemergency calls, maintaining calm under pressure, and coordinating with responders using dispatch software and radio systems.

The position emphasizes accurate information gathering, prioritization, and strict adherence to procedures, with variable shifts and potential overtime as staffing dictates.