Licensed Optician: Frame & Lens Specialist

VisionWorks; Ulster Park (NY); On-site; USD 34,000 - 51,000; Full time

Job summary

Visionworks is seeking an Optical Sales Associate to assist customers with frame selection and dispensing, interpreting prescriptions, and communicating lens options and insurance benefits. You will ensure accurate pricing, proper fittings, and maintain a clean, compliant dispensing area.

The role requires state licensure for ophthalmic dispensing, strong customer service, and the ability to work in a fast-paced retail environment. HIPAA compliance and professional conduct are essential.

Qualifications

• High school diploma or equivalent required.
• Must have and maintain applicable state licensure for ophthalmic dispensing.
• Strong communication and customer service skills; ability to explain optical products and prescriptions.

Responsibilities

• Assist customers in frame and lens selection and dispensing.
• Provide accurate product information and lens options for customers, including insurance benefits.
• Explain prescriptions to labs and optometrists to ensure accuracy of orders.
• Sell, fit and dispense frames and accessories with precise measurements and adjustments.
• Maintain clean and organized dispensing area and ensure HIPAA compliance.

Skills

Customer service

Communication

Detail oriented

HIPAA compliance

Education

High School Diploma or Equivalent

Job description

Visionworks is seeking an Optical Sales Associate to assist customers with frame selection and dispensing, interpreting prescriptions, and communicating lens options and insurance benefits. You will ensure accurate pricing, proper fittings, and maintain a clean, compliant dispensing area.

The role requires state licensure for ophthalmic dispensing, strong customer service, and the ability to work in a fast-paced retail environment. HIPAA compliance and professional conduct are essential.