Licensed Optician: Frame & Lens Specialist

VisionWorks; Town of Ava (NY); On-site; USD 34,000 - 51,000; Full time

Job summary

Visionworks is seeking a customer-focused Ophthalmic Dispensing Associate to assist customers with frame and lens selection, interpret prescriptions, and dispense eyewear. You will provide accurate information on products, insurance benefits, and services while maintaining a clean, organized dispensing area.

This role requires state licensure or eligibility, a high school diploma, and strong HIPAA compliance.

Qualifications

• Experience explaining optical products and services.
• Ability to interpret prescriptions and advise lens choices.
• Strong customer service and communication skills.

Responsibilities

• Assist customers with frame and lens selection.
• Dispense frames according to prescriptions and measurements.
• Explain benefits and coverage to customers with insurance.
• Maintain accurate pricing and perform lens fittings.
• Uphold HIPAA and privacy policies.
• Keep dispensing area clean and organized.
• Support training for apprentices where applicable.

Skills

Customer service

Frame & lens knowledge

SERVE sales process

Prescription interpretation

HIPAA compliance

Education

High School Diploma or Equivalent

Job description

Visionworks is seeking a customer-focused Ophthalmic Dispensing Associate to assist customers with frame and lens selection, interpret prescriptions, and dispense eyewear. You will provide accurate information on products, insurance benefits, and services while maintaining a clean, organized dispensing area.

This role requires state licensure or eligibility, a high school diploma, and strong HIPAA compliance.