Licensed Optician — Frame Fitting & Prescription Expert

VisionWorks; Slaterville Springs (NY); On-site; USD 34,000 - 51,000; Full time

Job summary

VisionWorks is hiring an Optical Sales Associate to assist customers with frame and lens selections, interpret prescriptions, and provide accurate information on products and insurance benefits. The role emphasizes customer service, HIPAA compliance, and collaborative work with the lab and optometrist to ensure precise eyewear fitting.

The position requires a state license for ophthalmic dispensing, a high school diploma, and strong communication skills for both one‑on‑one and group

Qualifications

• High School Diploma or Equivalent.
• Must have and maintain applicable state licensure for ophthalmic dispensing.
• Knowledge and abilities in explaining optical products, services, and interpretation of prescriptions.

Responsibilities

• Assist customers with frame and lens selection.
• Interpret prescriptions and communicate with lab/optometrist for accuracy.
• Provide information on frames, lenses, and third‑party insurance benefits.
• Utilize SERVE sales process for lens recommendations based on patient needs.
• Maintain dispensing area and ensure pricing accuracy.
• Adhere to HIPAA and privacy policies.
• Support training for Apprentices and provide feedback.
• Complete additional responsibilities as business needs change.

Skills

Customer service

Communication

Attention to detail

Basic computer literacy

Teamwork

Education

High School Diploma or Equivalent

State licensure for ophthalmic dispensing

Job description

VisionWorks is hiring an Optical Sales Associate to assist customers with frame and lens selections, interpret prescriptions, and provide accurate information on products and insurance benefits. The role emphasizes customer service, HIPAA compliance, and collaborative work with the lab and optometrist to ensure precise eyewear fitting.

The position requires a state license for ophthalmic dispensing, a high school diploma, and strong communication skills for both one‑on‑one and group