Licensed Optician: Frame & Lens Expert

Visionworks of America; United States; On-site; USD 34,000 - 51,000; Full time

Benefits offered by this job

Incentive pay

Overtime opportunities

Bonuses/commissions

Job summary

Visionworks seeks an optician/associate to assist customers in selecting frames and lenses, interpret prescriptions, and communicate with labs and optometrists to ensure accuracy. The role emphasizes excellent customer service, insurance guidance, and compliance with privacy policies.

The position requires maintaining state licensure for ophthalmic dispensing and adhering to company policies, HIPAA, and safe, courteous service in-store.

Qualifications

• Must have and maintain applicable state licensure for ophthalmic dispensing.
• Knowledge and demonstrated abilities in explaining optical products, services, the analysis and interpretation of optical prescriptions, fitting and dispensing.
• Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; present information clearly.

Responsibilities

• Assist customers with frame and lens selection.
• Provide accurate information regarding frames, lens selections and services.
• Explain benefits and charges with third-party insurance coverage and guidance on out-of-pocket costs.

Skills

Customer interaction

Optical product knowledge

Prescription interpretation

Education

High School Diploma or Equivalent

Job description

Visionworks seeks an optician/associate to assist customers in selecting frames and lenses, interpret prescriptions, and communicate with labs and optometrists to ensure accuracy. The role emphasizes excellent customer service, insurance guidance, and compliance with privacy policies.

The position requires maintaining state licensure for ophthalmic dispensing and adhering to company policies, HIPAA, and safe, courteous service in-store.