Licensed Optical Supervisor & Store Leader

Warby Parker; Acton (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid sick leave

Paid holidays

401(k) retirement plan

Parental leave

Stock Purchase Plan

Optical education reimbursement

Free eyewear

Job summary

Warby Parker in Acton, MA is hiring an Optical Supervisor to lead our in-store optical team. You will open/close the shop as a keyholder, oversee opticians and retail advisors, and ensure top-tier customer experiences.

You must be a licensed dispensing optician (or ABO-certified in non-licensing states) with 2+ years of supervisory experience, strong communication, and a passion for eyewear. We offer comprehensive benefits and a competitive compensation package.

Qualifications

• Must be a licensed dispensing optician or ABO-certified in non-licensing states.
• 2+ years of experience in a supervisory role within optics or retail.
• Strong communication and interpersonal skills.

Responsibilities

• Directly work with customers to meet eyewear needs and explain terminology.
• Record measurements, fit eyewear accurately, and ensure quality standards.
• Lead optical team and mentor staff, including apprentice program participants.
• Oversee store operations, inventory databases, and general systems.
• Foster a positive and productive team culture.

Skills

Dispensing Optician

Customer service

Leadership

Education

Licensed dispensing optician

Job description

Warby Parker in Acton, MA is hiring an Optical Supervisor to lead our in-store optical team. You will open/close the shop as a keyholder, oversee opticians and retail advisors, and ensure top-tier customer experiences.

You must be a licensed dispensing optician (or ABO-certified in non-licensing states) with 2+ years of supervisory experience, strong communication, and a passion for eyewear. We offer comprehensive benefits and a competitive compensation package.