Licensed Optical Supervisor & Lead Optician

Warby Parker; Atlanta (GA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health vision dental

Paid holidays

Parental leave

401(k)

Job summary

Warby Parker in Atlanta is seeking an Optical Supervisor to lead our optical team and ensure exceptional customer experiences. You will oversee fitting, measurements, and product explanations, while upholding optical standards and store operations.

The role emphasizes leadership, coaching, and maintaining a productive, friendly environment for opticians and retail staff in a fast-paced setting.

Qualifications

• Licensed dispensing optician in states that require a license or ABO-certified optician.
• 2+ years of experience, including supervisor responsibilities.
• Strong communication and customer service skills.

Responsibilities

• Directly assist customers with eyewear selections and measurements.
• Record measurements and ensure accurate fitting and adjustments.
• Explain prescription terminology and product options to customers.
• Lead and mentor Optical team and Apprentice Program participants.
• Maintain store systems and inventory databases.

Skills

Customer service

Communication

Team leadership

Detail oriented

Education

ABO certification or dispensing license

Job description

Warby Parker in Atlanta is seeking an Optical Supervisor to lead our optical team and ensure exceptional customer experiences. You will oversee fitting, measurements, and product explanations, while upholding optical standards and store operations.

The role emphasizes leadership, coaching, and maintaining a productive, friendly environment for opticians and retail staff in a fast-paced setting.