Licensed Optical Supervisor — Lead Eyewear Team

Warby Parker; Winter Park (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid holidays

Vacation days per year

401(k)

Parental leave

Short-term disability

Free eyewear

Employee stock purchase plan

Job summary

Warby Parker is seeking an Optical Supervisor to lead our in-house optical team and deliver outstanding customer experiences. As a keyholder, you’ll help open/close the store and maintain operations while fostering a positive, high-energy work environment for opticians and retail advisors.

The ideal candidate will be a licensed dispensing optician (or ABO-certified where required) with 2+ years of supervisory experience, a passion for eyewear, and strong communication skills to explain

Qualifications

• Licensed dispensing optician with applicable state license or ABO certification.
• Strong leadership, customer service, and communication skills.
• Ability to mentor and develop optical team including apprentices.

Responsibilities

• Lead optical duties, assist customers with eyewear needs, take measurements and ensure accuracy.
• Explain prescription terminology and product options to customers.
• Set store up for daily success with operations and staff zoning.
• Mentor the Optical team and participate in the Apprentice Program.
• Maintain store systems, inventory, and general operations.

Skills

Dispensing optician

Leadership

Customer service

Communication

Team collaboration

Education

ABO certification or state dispensing license

Job description

Warby Parker is seeking an Optical Supervisor to lead our in-house optical team and deliver outstanding customer experiences. As a keyholder, you’ll help open/close the store and maintain operations while fostering a positive, high-energy work environment for opticians and retail advisors.

The ideal candidate will be a licensed dispensing optician (or ABO-certified where required) with 2+ years of supervisory experience, a passion for eyewear, and strong communication skills to explain