Optical Supervisor: Lead & Elevate Eyewear Service

Warby Parker; Columbia (MD); Presencial; USD 56.000 - 84.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Paid time off

Employee discounts

Descripción de la vacante

Warby Parker is seeking an Optical Supervisor to lead our in-house optical team and deliver exceptional customer experiences. You will collaborate with opticians and retail advisors to open, close, and maintain store operations while upholding Warby Parker standards.

You are a licensed dispensing optician or ABO-certified in a non-licensing state, with 2+ years of supervisory experience, strong communication skills, and a passion for eyewear.

Formación

• Must be a licensed dispensing optician in states that require a license.
• 2+ years of experience, including supervisory responsibilities.
• Strong communication and leadership skills.
• Ability to explain complex eyewear terminology to customers.

Responsabilidades

• Assist customers to meet eyewear needs with precision.
• Take measurements, adjust eyewear, and ensure accuracy.
• Ensure eyewear meets optical standards and customer requests.
• Lead and mentor Optical team and apprentices, including Optician Apprentice Program participants.
• Maintain store systems and inventory databases.
• Foster a productive, positive team culture in the store.

Conocimientos

Licensed dispensing optician

ABO-certified optician

Leadership

Customer service

Descripción del empleo

Warby Parker is seeking an Optical Supervisor to lead our in-house optical team and deliver exceptional customer experiences. You will collaborate with opticians and retail advisors to open, close, and maintain store operations while upholding Warby Parker standards.

You are a licensed dispensing optician or ABO-certified in a non-licensing state, with 2+ years of supervisory experience, strong communication skills, and a passion for eyewear.