Licensed Optical Supervisor & Team Leader

Warby Parker; Woburn (MA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days

401(k) Retirement savings plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Free eyewear

Job summary

Warby Parker is seeking an Optical Supervisor to join our growing team of in-house optical professionals. You will lead the optical team, set the tone for excellent customer experiences, and help open and close the store as a keyholder.

You are a licensed dispensing optician or ABO-certified with 2+ years of experience, skilled at measuring, fitting eyewear, and explaining prescription terminology to customers. We offer a comprehensive benefits package and a collaborative, upbeat environment.

Qualifications

• 2+ years of experience as a licensed dispensing optician or ABO-certified optician, including supervisory duties.
• Strong customer service focus with the ability to explain technical terms clearly.
• Energetic, team‑oriented leader capable of mentoring staff.

Responsibilities

• Lead and coach optical team to deliver exceptional customer experiences.
• Open/close responsibilities as keyholder and oversee store operations.
• Ensure eyewear meets optical standards and customer requirements.
• Develop and maintain inventory and store systems.

Skills

Customer service

Leadership

Communication

Retail eyewear knowledge

Education

Licensed dispensing optician

ABO certification

Job description

Warby Parker is seeking an Optical Supervisor to join our growing team of in-house optical professionals. You will lead the optical team, set the tone for excellent customer experiences, and help open and close the store as a keyholder.

You are a licensed dispensing optician or ABO-certified with 2+ years of experience, skilled at measuring, fitting eyewear, and explaining prescription terminology to customers. We offer a comprehensive benefits package and a collaborative, upbeat environment.