Library Customer Services Specialist - Part-Time Evenings

Columbus Metropolitan Library; Columbus (OH); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Medical, dental, and vision plans

Paid time off

OPERS retirement system

Job summary

Columbus Metropolitan Library is seeking a part-time Customer Services Specialist at the Hilltop Branch in Columbus, OH. Typical shifts are evenings and weekends, with starting pay $18.01–$23.26 hourly, commensurate with experience.

The role focuses on assisting customers, managing library materials, operating library technology, and supporting the location’s services and programs. A high school diploma is required, and strong communication is essential.

Qualifications

• High School Diploma or GED required.
• Strong communication skills, both written and verbal.
• Familiarity with library technology (PCs, email, basic software).

Responsibilities

• Assist customers at the service desk and answer reference questions.
• Process materials, manage reservations and routine circulation tasks.
• Operate library technology and support program preparation at location.

Skills

Customer service

Written & verbal communication

Technology literacy

Education

High School Diploma or GED

Tools

Windows/Microsoft Office

Library systems

Job description

Columbus Metropolitan Library is seeking a part-time Customer Services Specialist at the Hilltop Branch in Columbus, OH. Typical shifts are evenings and weekends, with starting pay $18.01–$23.26 hourly, commensurate with experience.

The role focuses on assisting customers, managing library materials, operating library technology, and supporting the location’s services and programs. A high school diploma is required, and strong communication is essential.