Library Customer Experience Specialist (Part-Time)

Columbus-Metropolitan-Library; Columbus (OH); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Benefits package

Medical, dental, and vision plans

Public Service Loan Forgiveness

Job summary

Columbus Metropolitan Library in Columbus, OH is seeking a part-time Customer Services Specialist (20/24 hr., non-exempt) to serve as the primary contact point for customers. The role includes processing materials, assisting with library technology, and supporting staff with programs, with shifts including weekdays and weekends.

The position offers a starting pay range of $18.01–$23.26 per hour, commensurate with experience, and a benefits package that supports health, retirement, and work-life

Qualifications

• Minimum of High School Diploma or G.E.D required.
• Ability to express self effectively, orally and in writing.
• Knowledge of Internet and database services.

Responsibilities

• Processes and sorts materials accurately and efficiently, including returned materials and reservations for delivery.
• Greet customers proactively, answer basic reference questions, assist with library technology, and support staff with programs.

Skills

Customer service

Communication

Cash handling

Education

High School Diploma or G.E.D

Job description

Columbus Metropolitan Library in Columbus, OH is seeking a part-time Customer Services Specialist (20/24 hr., non-exempt) to serve as the primary contact point for customers. The role includes processing materials, assisting with library technology, and supporting staff with programs, with shifts including weekdays and weekends.

The position offers a starting pay range of $18.01–$23.26 per hour, commensurate with experience, and a benefits package that supports health, retirement, and work-life