Legal Tech Analyst I — Systems & Compliance Support

Lennar Corporation; Austin (TX); On-site; USD 73,000 - 98,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid parental leave

Education assistance

Adoption assistance

Vacation

Job summary

Lennar Corporation seeks a Technical Analyst I, Legal & Compliance Technology in Austin to support legal technology applications, implement standards, and assist with governance and data security. This role handles Tier 2/3 support, onboarding, and collaboration with IT and external vendors.

Ideal candidates will have a foundation in process optimization, strong organizational skills, and an interest in AI-enabled improvements to legal workflows.

Qualifications

• Bachelor's degree with at least three years of relevant experience, or five or more years of comparable experience supporting an in-house legal department.
• Familiarity with legal technology applications such as Thomson Reuters Legal Tracker, iManage, Diligent Entities, NAVEX EthicsPoint, or similar platforms.
• Experience with legal or HR reporting and the management of highly sensitive and confidential data is required.
• Experience in technical product management, application administration, or application ownership is highly desirable.
• Strong organizational skills and attention to detail, with a demonstrated ability to manage recurring, deadline-driven responsibilities accurately.
• Experience coordinating projects, including tracking tasks, managing timelines, and communicating status updates, is preferred.
• Proficiency in Microsoft Office 365, particularly Excel, and ServiceNow.
• Experience with reporting and data visualization tools such as Power BI or Cognos is preferred; familiarity with GitHub is a plus.
• Working knowledge of Agile methodologies.
• Familiarity with AI capabilities and emerging technologies is preferred; experience with Claude Code or AWS AgentCore is a plus.

Responsibilities

• Provide Tier 2 and Tier 3 functional and technical support for the Legal Solutions application suite, including Thomson Reuters Legal Tracker, iManage, Diligent Entities, and NAVEX EthicsPoint.
• Manage and resolve service requests submitted through ServiceNow and established support channels, providing guidance and assistance to end users.
• Perform recurring application administration and data maintenance activities, including user access updates, document cleanup in accordance with records retention and legal hold requirements, and scheduled data loads.
• Support legal reporting and governance of sensitive Legal department data, including the preparation and delivery of recurring reports and data files to internal business partners and external vendors.
• Assist with application enhancements, configuration changes, and customizations to support evolving business requirements.
• Coordinate and validate application changes in partnership with Legal, IT, and external vendors.
• Support application onboarding for new Legal associates and the rollout of new systems and functionality.
• Collaborate with software vendors to evaluate solutions, troubleshoot issues, and address business needs.

Skills

Organizational skills

Attention to detail

Agile methodologies

Customer service

Technical aptitude

Education

Bachelor's degree

Tools

Thomson Reuters Legal Tracker

iManage

Diligent Entities

NAVEX EthicsPoint

ServiceNow

Power BI

Excel

GitHub

Job description

Lennar Corporation seeks a Technical Analyst I, Legal & Compliance Technology in Austin to support legal technology applications, implement standards, and assist with governance and data security. This role handles Tier 2/3 support, onboarding, and collaboration with IT and external vendors.

Ideal candidates will have a foundation in process optimization, strong organizational skills, and an interest in AI-enabled improvements to legal workflows.