Legal Records & Operations Specialist

Opensity solutions; Washington (District of Columbia); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions, a leading provider of tech-enabled managed services, seeks a Senior Service Specialist to deliver high-level administrative and operational support on-site across client environments in the Washington, DC area. You will manage mail, copy, print, reception, hospitality, facilities, and office coordination while maintaining client standards and professionalism.

The role emphasizes independent workflow management, timely service delivery, and close collaboration with clients,

Qualifications

• 2–4 years of administrative or office support experience.
• Experience supporting corporate or professional services environments preferred.
• Experience handling mail, reception, or facilities is desirable.

Responsibilities

• Provide administrative and operational support across client environments, including mail, copy, print, reception, hospitality, facilities and office coordination.
• Serve as a professional first point of contact by greeting visitors and directing inquiries.
• Handle client requests and service-related issues, escalating as needed for timely resolution.
• Coordinate conference room setup, hospitality services, catering support, and meeting readiness.
• Monitor and maintain office supplies and inventory; support basic facilities tasks and office moves.

Skills

Customer service

Organizational skills

Multitasking

Verbal & written communication

Microsoft Office proficiency

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Opensity Solutions, a leading provider of tech-enabled managed services, seeks a Senior Service Specialist to deliver high-level administrative and operational support on-site across client environments in the Washington, DC area. You will manage mail, copy, print, reception, hospitality, facilities, and office coordination while maintaining client standards and professionalism.

The role emphasizes independent workflow management, timely service delivery, and close collaboration with clients,